Privacy policy

This policy explains how Ouirgane Marrakech Guide SARL, based in Marrakech, Morocco, handles personal data collected through this website. We aim to comply with the EU General Data Protection Regulation (GDPR) for visitors from Europe and with Moroccan data protection law (Law 09-08).

Data we collect

• Booking requests: name, email, phone or WhatsApp number, tour, date, number of travellers, pickup location and any notes you add.
• Contact form: name, email and your message.
• Newsletter: your email address, only if you subscribe.
• Technical data: basic server logs and, where used, cookies needed for the site to work.

Why we use it

We use your data to answer your requests, confirm and operate your tour (including sharing necessary details with your guide or driver), and, if you have subscribed, to send occasional travel news. The legal bases are the performance of a contract or pre-contract steps, your consent (newsletter) and our legitimate interest in running and securing the website.

Retention

Booking and contact data are kept only as long as needed to provide the service and meet accounting or legal obligations. Newsletter data is kept until you unsubscribe, which you can do at any time using the link in each email.

Sharing

We never sell or rent your personal data. We share it only with the people and providers needed to deliver your tour or run this website, such as our hosting and email providers.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, request portability, and withdraw consent at any time. You may also lodge a complaint with your local data protection authority.

Contact

For any privacy request, email contact@moroccotrekking.sbs.